Last updated: 16/06/2025
At Essential Chinese Massage, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.
1. Information We Collect
We may collect the following personal information from you when you interact with our website and services:
Name
Email address
Phone number
Date of birth (if provided during account registration or appointment booking)
Login information (when using Google or Facebook Social Login)
Appointment booking details
Purchase history (for products or services purchased through our website)
Points and rewards balance (as part of our membership program)
Any information voluntarily provided through contact forms or customer support inquiries.
2. How We Use Your Information
We collect and use your personal information for the following purposes:
To process and manage your appointment bookings.
To provide and manage your membership benefits and rewards program.
To allow you to log in using Google or Facebook Social Login.
To communicate with you regarding your appointments, purchases, membership status, and special promotions.
To improve our services and customer experience.
To comply with legal obligations and resolve any disputes.
3. Information Sharing
We do not sell, rent, or trade your personal information to third parties.
We may share your personal information with trusted service providers (such as payment processors and email/SMS communication services) solely for the purpose of operating our website and providing our services.
We may also disclose your information if required to do so by law.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure.
However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee its absolute security.
5. Your Rights and Choices
You have the right to:
Access and review your personal information.
Correct or update your personal information.
Request deletion of your personal information (subject to any legal obligations requiring us to retain certain data).
Opt out of marketing communications at any time.
You can exercise these rights by contacting us at:
Email: [your business email address]
Phone: [your business phone number]
6. Use of Google and Facebook Login
When you choose to log in using Google or Facebook Social Login, we will receive certain information from your social profile (such as your name and email address) in accordance with the respective platform’s privacy policy.
This information is used solely to facilitate your login and enhance your user experience on our website.
We do not post anything to your social media accounts without your consent.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Your continued use of our website and services constitutes acceptance of the updated Privacy Policy.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Essential Chinese Massage
Email: info@essentialchinesemassage.co
Phone: 0423 625 791
Address: Shop17, 177- 193 The Parade, Norwood, SA, 5067